Search results for "User journey"
showing 4 items of 4 documents
The experience of no experience Elevator UX and the role of unconscious experience
2013
Elevators are designed to facilitate the smooth and efficient transportation of people from one architectural floor to the next. If they work well, people should not think about the journey at all. Instead, their concentration should remain focused on the activity they were engaged in before entering the elevator usage interaction. In other words, if the design works properly, people should not consciously experience elevator interaction. This paper presents the issue of studying no (conscious) user experience. It takes a theoretical perspective to explain aspects of consciousness and embodiment. While most studies on user experience focus on remarkable and affective interaction experiences…
A reflective characterisation of occasional user
2017
This work revisits established user classifications and aims to characterise a historically unspecified user category, the Occasional User (OU). Three user categories, novice, intermediate and expert, have dominated the work of user interface (UI) designers, researchers and educators for decades. These categories were created to conceptualise user's needs, strategies and goals around the 80s. Since then, UI paradigm shifts, such as direct manipulation and touch, along with other advances in technology, gave new access to people with little computer knowledge. This fact produced a diversification of the existing user categories not observed in the literature review of traditional classificat…
Formidable Bracelet, Beautiful Lantern
2013
We live in an experience economy. The more saturated the global market becomes with products offering the same functions, services and quality, the more companies are wanting to appeal to the intangible needs and desires of consumers. To achieve this, designers and researchers are turning inwards to investigate the psychological factors affecting peoples' relationships and reactions towards design properties. For this reason, design semantics studies on user experience have been advancing all the time. Much emphasis has been placed on visual product experience, as well as the relationship between brand perception and user experience. These are important steps, which are referred to in this …
Assisting immersive virtual reality development with user experience design approach
2017
In our study we explored how to design a biography of a late Finnish artist as a VR experience. We conducted a development process assisted by user experience (UX) design methods, which increased the process efficiency, and resulted in a research prototype. Through previous research and our development process, we identified components affecting the user experience. These components are: Immersion, Presence, Disorientation, Sense of Control, Pleasantness, Exploration and Simulator Sickness. From our user study with 13 participants, we were able to draw implications that relate to these components. While the set of components could be incomplete or subject to change, shows that further resea…